Settlement Processing Specialist - Freedom Financial Network (Phoenix, AZ) in Phoenix, Arizona For Sale

Settlement Processing Specialist #xxxx, Phoenix, AZ
This position will be responsible for the day-to-day duties supporting the Settlement Processing Department including but not limited to Creditor interaction for the purpose of debt resolution payment processing as well as prompt resolution of all problems which may arise related to settlements previously negotiated by a Settlement Negotiator. This position will require attention to detail as well as application of policies and procedures. Good judgment and the ability to communicate effectively are of primary importance for this position.
RESPONSIBILITIES:
Primary Duties consist of the mangement of the daily queue to manage all payments to the creditors and to manage all settlements that need processing for the primary result of debt resolutions.
Exercises discretion and independent judgment with respect to the database updates, approval/processing of settlements, and timely completion of CSR's.
Customer Service Requests
Settlement Processing
Payment Confirmation
Job Requirements
Minimum of 1 year experience in the Customer Service/Collection field
Customer/Creditor focused/friendly attitude and sense of urgency
Must have strong verbal and written communication skills for communication with all levels of staff
Must be able to multi-task
Must be able to stay organized while working on multiple tasks
Proficient knowledge of PC skills in the Microsoft product line including: Word, Excel and Outlook
If
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