Leasing Agent - Caliber Companies (phoenix, arizona) in Phoenix, Arizona For Sale
Job Description:/h3:
Leasing
:Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
:Immediately record all telephone and in:person visits on appropriate reports.
:Files own guest cards and maintain according to established procedures.
:Inspect models and available market ready, communicate related service needs to Property Manager.
:Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.
:Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
:Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
:Ensure apartment is ready for resident to move:in on agreed date.
:Immediately follow:up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.
:Secure new residents signature(s) on appropriate paperwork prior to move:in. Orient new residents to community.
:Assist in monitoring renewals. Distribute and follow:up on renewal notices.
:Monitor advertising effectiveness. Gather information about market competition in the area and file.
:Represent the company in a professional manner at all the times.
Administrative
:Accept rental payments and give immediately to Assistant Community Manager.
:Type lease and complete appropriate paperwork and input information on Propertyware System accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
:Maintain current resident files.
:Maintain and record daily inspections for the community.
:Distribute all company or community:issued notices.
:Maintain accurate monthly commission records on leases and renewals for bonus purposes.
:Assist management team with other various tasks as required.
:Consistently implement policies of the community.
Resident Retention
:Receive all telephone calls and in:person visits. Listen to resident requests, concerns and comments.
:Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
:Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
:Maintain open communication with Property Manager and Maintenance Supervisor.
:Contribute to cleanliness and curb appeal of the community on continuing basis.
:Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
Neighborhood Marketing
:Participate in outreach marketing activities on a regular basis to obtain prospective residents.
:Advise residents of referral concessions (if permitted).
:Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
:Distribute newsletters, pamphlets, flyers, etc.
:Conduct market surveys and shop competitive communities.
20 hours per week some nights and weekends
Source: http://www.tiptopjob.com/jobs/xxxxxxxx_job.asp?source=backpage